To ensure quality and contain costs, every laboratory should develop, implement, monitor, and change its operations and management processes in a way that meets established requirements. This program presents four regulatory and accreditation requirements for laboratory process management and provides a process flow chart for how to implement new and changed processes to meet requirements. This program also introduces a process management checklist based on the CLSI quality system essentials.
At the conclusion of this program, the participants will be able to:
- Describe the four regulatory and accreditation requirements for laboratory process management.
- Use two types of process flow charts for meeting the requirements for every new or changed laboratory process.
- Explain how the CLSI quality system essentials form a valuable tool for laboratory process management.
Lucia M. Berte, MA, MT(ASCP)SBB, DLM; CQA(ASQ)CMQ/OE Laboratories Made Better! Broomfield, Colorado, USA
Learning Level: Intermediate